Napa, California — RedChirp, the main textual content messaging platform constructed for wineries, is happy to announce a robust new integration with Copper Peak Logistics, a trusted supplier of alcohol compliant achievement and logistics companies. This integration empowers wineries to robotically notify prospects about vital cargo updates in actual time—through automated, customized textual content messages.
With alcohol shipments requiring a 21+ signature for supply, clear communication is crucial to scale back missed deliveries, returns, and buyer frustration. This new integration makes it simpler than ever for wineries using Copper Peak Logistics’ achievement companies to maintain prospects knowledgeable and engaged all through the delivery course of.
Key Options of the RedChirp and Copper Peak Logistics Integration:
With the mixing enabled, wineries can robotically set off customized textual content messages when:
- A bundle has a brand new monitoring quantity
- A bundle enters transit (usually service pickup)
- A bundle is out for supply (reminder: 21+ signature required)
- A bundle is delivered
- A supply try fails
- A bundle’s anticipated supply date modifications
- A bundle is out there for pickup at a maintain location
- An uncommon occasion, referred to as an exception, happens
These proactive communications enhance supply success charges and cut back pricey returns. Even higher, busy DTC groups can absolutely automate these notifications, so no additional effort from their group is required.
“This integration is a game-changer for RedChirp and Copper Peak Logistics prospects,” stated Jennie Gilbert, Cofounder of RedChirp. “By automating well timed textual content updates at a very powerful moments within the delivery course of, wineries can ship higher buyer experiences, cut back returns, and in the end promote extra wine with much less problem.”
The mixing is out there at no extra value for any vineyard already working with Copper Peak Logistics and RedChirp.
“We have been so completely satisfied to work with RedChirp on this integration to offer our vineyard companions with smarter methods to maintain their prospects knowledgeable,” stated Merilee Anderson, Senior Vice President of Consumer Providers Copper Peak Logistics. “Cargo-related texts usually are not simply handy for purchasers—they cut back assist quantity and enhance supply outcomes.”
Getting Began
Wineries can activate the mixing by emailing [email protected] and copying [email protected] to request setup. As soon as credentials are securely transferred, the RedChirp group will allow the connection and ensure the info feed. From there, wineries can create automated messages in RedChirp tied to every key cargo milestone. Step-by-step steerage and video tutorials can be found, and hands-on assist is at all times only a message away at [email protected].
About RedChirp
RedChirp helps wineries harness the facility of textual content messaging as a result of when you will get folks to concentrate, you possibly can delight your prospects and promote extra wine. RedChirp cuts by the noise with one-on-one conversations, bulk membership and advertising texts, and automatic notifications about shipments, reservations, and extra. RedChirp’s industry-specific integrations make automations extra highly effective, and its built-in compliance options guarantee wineries keep inside rules. Study extra at https://redchirp.com.
About Copper Peak Logistics
Copper Peak Logistics makes a speciality of premium wine achievement companies, providing temperature managed storage and white-glove delivery options. Recognized for its consideration to element and premium service ranges, CPL serves a number of the most prestigious wineries in North America. For extra data, please go to https://copperpeaklogistics.com.
