Know-how

Photograph: Deliverect
July 10, 2025
Deliverect, a worldwide meals tech SaaS firm that processed its 1 billionth order this week, has appointed former Papa John’s government Justin Falciola as its president of the Americas. Zhong Xu, CEO of Deliverect, mentioned each milestones underscored its deal with AI-driven development within the digital restaurant operations sector.
Falciola beforehand served as chief analytics and know-how officer at Papa John’s, the place he oversaw know-how and digital options for over 6,000 eating places and contributed to a $1 billion improve in digital gross sales between 2019 and 2021. He additionally held the place of chief know-how and development officer at CKE Restaurant Holdings, father or mother firm of Carl’s Jr. and Hardee’s.
Xu mentioned Falciola’s expertise in driving digital innovation made him the best chief to assist scale the corporate’s AI capabilities.
Deliverect, which serves over 68,000 areas in over 52 nations, goals to speed up its AI-first imaginative and prescient to reinforce restaurant efficiency.
Falciola mentioned he was excited concerning the alternative, noting that Deliverect’s AI capabilities are “already serving to world manufacturers scale back wait occasions, predict demand, and make smarter selections in actual time.” He added that the corporate is “uniquely positioned to serve the U.S., already our largest market.”
The corporate’s platform is designed to deal with billions of digital orders and boasts over 1,000 integrations. Deliverect gives on- and off-premise options for digital gross sales and works with chains corresponding to Taco Bell, Little Caesars, Burger King UK and Pret A Manger.